Lifetime Warranty

Janus Flooring Corporation warrants the original purchaser of an Images Hardwood Flooring product that the product will be free from defects of material or manufacturing workmanship to the extent considered acceptable industry standards for as long as you own your home. In addition, the Jancoat finish used on the Images Hardwood Flooring product will not wear through under normal residential traffic conditions for the lifetime of the floor.. This warranty excludes Images product be sold as "seconds" (which will be clearly identified by the manufacturer) and other Janus Flooring Corporation products. For complete details on the above warranty, please contact your hardwood flooring retailer or contact Janus Flooring Corporation.

Installer/Owner Responsibility

The Installer/Owner of an Image Floor has final inspection responsibility as to grade, manufacture and factory finish. Image Hardwood Flooring is made from a natural product and therefore cannot be perfect, and is manufactured to accepted industry standards in which defects of either a manufacturing and/or natural type are acceptable up to a maximum of 5%. The Installer/Owner is responsible for removing pieces with glaring defects whatever the cause. Any pieces considered doubtful in any way should not be used. Use of stain, filler or putty stick during installation should be accepted as normal procedure. 5% should be added to actual square footage needed when ordering as allowance for cutting waste, or mis-manufacture. Prior to installation of this or any hardwood flooring product, the installer must determine that the job-site environment and the sub surfaces involved meet or exceed all requirements as stipulated in the Company’s installation instruction for the product being used. Janus Flooring Corporation declines any responsibility for job failure resulting from or associated with sub surface or job-site environment deficiencies. The Installer/Owner has final inspection responsibility as to grade, manufacture and factory finish. Janus Flooring Corporation’s liability is limited to replacing defective material in excess of 5% of material only, i.e. no labor costs.