Casa Roma Limited
Warranty
Casa Roma
warrants for a period of (25) (20) (10) years,
from the date of purchase, that the ceramic
surface will not wear through, burn, scratch,
fade or stain under conditions of residential
use.
- The
flooring must be installed and used in
accordance with the instructions that
accompany the
product.
- This warranty does not
cover defects caused by improper surface
preparation, installation or
application.
- To validate the warranty,
Casa Roma approved adhesive must be used in
installing the floor.
- The surface wear must be
readily visible (i.e. approximately 1/2
square inch).
- Installation of flooring
that contains any manufacturing defect is
not covered by the
warranty.
If Casa Roma accepts a claim
under the Casa Roma Warranty, it will
repair or replace, at its option, the
affected flooring material. This warranty
covers the repair or replacement of
affected flooring materials only; it does
not cover labour costs. If the original
design for which a claim is made is no
longer available, Casa Roma will replace
the affected floor materials with another
design of equal value. The above remedy
is the customer's sole and exclusive
remedy for claims under this warranty.
This warranty is not transferable. It
extends only to the original end-user.
Original invoice from authorized dealer
must be supplied.
*In addition to the Casa Roma
Warranty, Casa Roma warrants its product
against manufacturing defects that exist
in its product prior to shipment. Any
manufacturing defect must be reported
prior to product installation or, under
no circumstances, later than six (6)
months after the date of purchase to be
covered under this warranty. Casa Roma
will replace any such defective material
at no additional costs to the customer.
This does not include labour costs. Any
damage that occurs during shipment is the
responsibility of the shipping
company.
Any claim for warranty shall be
made in writing, within 20 days after it
has been detected, and mailed to the
following address:
Casa Roma
Warranty Department
50 Kenview Blvd.
Brampton, Ontario L6T
5S8
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No Quibble
Guarantee
Casa Roma tiles are manufactured to
exceed industry standards. If you or your installer are
not satisfied with your Casa Coma product prior to
installation, just return the carton or cartons to your
dealer for a full replacement or your money back. This
guarantee covers only the cost of material and does not
include pick up or delivery.

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